CONTACT US
contact@hsnminnovation.com
PHONE
+49 172 9834643
LOCATION
Duisburg, Germany
OPENING HOURS
Mon–Fri, 11am–8pm (CET)
FREQUENTLY ASKED QUESTIONS
We specialize in FDM 3D printing using PLA filament, providing high-quality prints for prototyping, functional parts, models, and custom designs.
We accept standard 3D design files such as .STL, .OBJ, and .STEP. If you need help converting your design, we can assist with file preparation
To provide an accurate quote, we need:
Your 3D file (.STL, .OBJ, .STEP)
Dimensions of the part
Quantity you need printed
Desired finish or color
Timeline or deadline
Currently, we print using PLA filament on FDM machines — ideal for cost-effective, durable, and environmentally friendly parts.
Turnaround time depends on part size and complexity. We aim to deliver within a reasonable timeframe while maintaining quality — typical projects are completed in a few days (exact time is provided with your quote).
Yes — if you don’t have a printable 3D file, we can help create or edit your CAD model based on sketches, photos, or reference data.
Absolutely. We optimize part orientation and print settings to improve strength, surface finish, and reduce print time for the best results with PLA filament.
Yes — after printing, parts are inspected for quality. Basic post-processing like support removal and surface cleanup is included.
We can arrange delivery or shipping upon request — details and costs are provided when you request a quote.
Simply fill out the contact form on our website or email us your details — include your 3D file, material requirements (PLA), part size, quantity, and timeline. We will respond with a quote as soon as possible.
Yes — we offer 3D scanning and printing services. Customers need to ship the original part to us, and we create an accurate 3D digital copy. Once scanned and printed, the copy is shipped back to the customer. This process ensures a precise replication of your product.